Privacy Policy

Effective Date: August 6, 2025
Last Updated: August 6, 2025

At TrinuiX Inc. (“TrinuiX”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at [https://www.trinuix.com] (“Website”) or engage with our services.

By using our Website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

Information you voluntarily provide through forms, contact submissions, or service inquiries, including:

  • Name, email address, company name, phone number

  • Business needs, preferences, or other details you submit

  • Billing or payment information (if applicable)

b) Non-Personal Information

Automatically collected data, such as:

  • Browser type, device, operating system

  • IP address, referring URL

  • Website usage patterns (via cookies, analytics tools)

2. How We Use Your Information

We use the information collected to:

  • Respond to your inquiries or requests

  • Provide and manage our services

  • Improve website performance and user experience

  • Send business updates, insights, or marketing communications (with opt-out options)

  • Comply with legal or regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., Google Analytics) to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.

Cookies may help us:

  • Understand how users navigate our site

  • Improve content and usability

  • Tailor communications and advertising

4. Disclosure of Information

We do not sell or rent your personal information. We may share it with:

  • Service providers and contractors who support our operations (e.g., web hosting, email platforms)

  • Legal or regulatory authorities if required by law

  • Prospective partners or acquirers (in the context of a business transaction), under strict confidentiality

All third-party providers are contractually bound to maintain the confidentiality and security of your data.

5. Data Storage and Security

We implement industry-standard security measures to protect your personal information from loss, misuse, or unauthorized access. These measures include:

  • SSL encryption

  • Access controls

  • Secure data storage environments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. International Data Transfers

If you are located outside Canada, please note that your information may be processed in Canada or other jurisdictions where our service providers are located. We ensure that adequate protections are in place to safeguard your data, including through contractual obligations aligned with applicable privacy laws (e.g., GDPR).

7. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent at any time

  • Opt out of marketing communications (via unsubscribe links)

  • Lodge a complaint with a privacy authority

To exercise your rights, contact us at team@trinuix.com.

8. Retention of Data

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. When no longer needed, data is securely deleted or anonymized.

9. Third-Party Links

Our Website may contain links to third-party websites. TrinuiX is not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our Website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes are posted constitutes your acceptance of the revised Policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

TrinuiX Inc.
Email: team@trinuix.com